SHIPPING
Our t-shirts are shipped immediately if they are in stock. Otherwise they will need to be printed. This can be a further 10 working days from time of order to get printed. This again can be subject to supply from third party sources. Namely T-shirt suppliers. We use Australia Post for our domestic deliveries and Australian “Air Mail International” for our international deliveries.
Domestic orders usually take 2-3 working days from the time they are posted. International orders usually take 7-9 days from the day they are posted. Note that this is from the day they are posted. Every effort will be made to get your order to you as soon as we can.
Be aware that each country has its own rules and regulations as to the processing of packages and parcels coming into that particular country. Any delay caused by these regulations is totally out of our control.
HOW MUCH DOES SHIPPING AND HANDLING COST?
All shipping and handling costs are dependent on how many items are purchased and more to the point the total weight of the purchase.
For the domestic Australian market shipping will cost between $6.40 and $12.00 for up to 5 items and approximately $3.00 per item there after. You will have to proceed through the shopping cart to get the exact price as different combinations of order are all of varying weight.
For international orders, you will have to proceed through the shopping cart to see the shipping and handling costs. Once again prices vary between different countries depending on the weight that you will be long asleep before I finish explaining it to you. Be warmed by the fact all it is in Australian Dollars. Pretty much everyone gets a good rate against us.
o All our prices listed here are in Australian dollars. Your final cost will be presented to you in Australian dollars.
o NB. Some countries charge additional import duties, customs duties and carrier fees depending on what type of product you are importing. These fees are totally out of our control thus we take no responsibility for their incursion. Please check with your countries import, postal or customs departments if you have any concerns in this area. This is usually a light hearted and fun experience.
Do I get a receipt?
When you submit your order for purchase, we will confirm your order with an order receipt screen. This screen includes a receipt number which you should retain should you need to contact us concerning your order. If you would like additional information about your order, please contact our Customer Service department at service@slapthegoon.com
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Orders being delivered to an address within Australia will arrive within 8 -10 working days after the day of purchase.Orders being delivered to an address outside of Australia will take up to 10 days longer. Keep in mind that orders often arrive before this and are dependent on where in our printing/shipping calendar your order is placed. If you have received a shipping order confirmation via email then your order is on its way.
o Please note that different countries have different customs and Slap the Goon cannot be held responsible for variance in delivery resulting from individual customs processes.
