FAQs
FAQs
The Slap the Goon ‘Get Noticed’ Guarantee.
How do I place my order?
Wholesale Orders
How do I pay for my order?
Problems Ordering
Printing
Shipping
How much does shipping and handling cost?
How long will it take to receive my order?
Stockists / Retailers
Is my information protected and safe?
Who designs the Slap the Goon gear?
What if I want to return a product?
About our T-shirts
How does sizing work with your T-shirts?
What are the washing instructions?
Shrinkage
Contact us.
Links
Affiliates
Privacy Policy
Slap the Goon ‘Get Noticed’ Guarantee.
Slap the Goon T-shirts have been rigorously tested in some of the most demanding social environments in the world.
We find our T-shirts consistently get results, get noticed and create interaction.
So much so that our T-shirt Test Pilots often ask for danger money. If it was not for all the fringe benefits they get, we‘d probably pay it.
We test our designs as well as the quality of our garments. Whether you’re couch surfing, in the game, or getting it ripped off and thrown in a heap on the floor our garments have met every challenge.
So, YES we can guarantee that these T-shirts work. They get attention, make people laugh, get you noticed and break the ice. They also bring a light hearted angle to this crazy world.
If you buy one of our T-shirts and you don’t get a result that’s congruent with our Guarantee then we reckon it’s either your head or your arse that’s the real problem.
Slap one on and get your party started.
How do I place my order?
OPTION 1
Order online through our secure payment gateway. This is the simplest and most popular method.
• Simply cruise around the Slap the Goon web site checking out the designs.
• Once you have found the design that you wish to purchase you choose the garment style, size, colour, and quantity from the drop down menus. Then you click add to cart.
• You are then given the option to either continue shopping to add more to your cart or to check out. Just like a supermarket but without the cute check out attendant at the register. (Finalise purchase)
• At the checkout, you review your order, shipping and billing details and then you click on place order now. You will then receive an email confirming your order.
Wholesale Orders
All wholesale inquiries will be initiated via email at: contact@slapthegoon.com
How do I pay for my order?
Slap the Goon only accepts online payments via credit cards, debit cards, and PayPal. All your account details are kept private via our secure SSL server. When you view your statement the charge on your account will appear as Agent Styles Pty Ltd. Slap the Goon a division of Agent Styles.
Problems ordering
1. Send us an email at contact@slapthegoon.com . We will endeavour to answer your enquiry.
Printing
All of our T-shirts are printed either through the process of Screen Printing (Silk Screening) or digitally printed. These are the best quality methods of printing available. Digital printing is a more expensive process and thus the reason they often cost more.
We carry a large amount of stock, however if something needs to be re-printed this can be a 10 working day turnaround. We will let you know about this via a return email.
Shipping
Our T-Shirts and Accessories are shipped as soon as possible from time of order.
We use Australia Post for our domestic deliveries and Australian “Air Mail International” for our international deliveries. We are always endeavouring to source more efficient and cost effective shipping methods.
Domestic orders usually take 2-3 working days from the time they are posted.
International orders usually take 7-9 days from the day they are posted. Note that this is from the day they are posted. All efforts will be made to get your order to you as soon as we can.
Be aware that each country has its own rules and regulations as to the processing of packages and parcels coming into that particular country. Any delay caused by these regulations is totally out of our control.
How much does shipping and handling cost?
All shipping and handling costs are dependent on how many items are purchased and more to the point the total weight of the purchase.
For the domestic Australian market shipping will cost between $6.40 and $11.00 for up to 5 items and approximately $3.00 per item thereafter. You will have to proceed through the shopping cart to get the exact price as different combinations of order are all of varying weight.
For international orders, you will have to proceed through the shopping cart to see the shipping and handling costs. Once again prices vary so differently between different countries depending on the weight that you will be long asleep before I finish explaining it to you. Be warmed by the fact all it is in Australian Dollars. Everyone gets a good rate against us.
* All our prices listed here are in Australian dollars. Your final cost will be presented to you in Australian dollars. You can then check the corresponding price in your own countries currency by using on our site currency converter.
NB. Some countries charge additional import duties, customs duties and carrier fees depending on what type of product you are importing. These fees are totally out of our control thus we take no responsibility for their incursion. Please check with your countries import, postal or customs departments if you have any concerns in this area. This is usually a light hearted and fun experience.
How long will it take to receive my order?
Orders being delivered to an address with in Australia will arrive within 7 -9 working days after the day of purchase. Most likely a lot sooner.
Orders being delivered to an address outside of Australia will take up to 10 days longer. Keep in mind that orders often arrive before this. If you have received a shipping order confirmation via email then your order is on its way.
• Please note that different countries have different customs and Slap the Goon cannot be held responsible for variance in delivery resulting from individual customs processes.
* We don’t do priority or overnight shipping to anywhere, for anyone, anytime. Except for mum because she’s our biggest fan.
Stockists / Retailers
If you are not totally comfortable with purchasing online, feel free to check out the different retailers that stock our gear. We need your help, so we would be stoked if you walked into retailers and asked for our product. That really helps us grow.
Is my information protected and safe?
Our secure server uses up to date firewall security and SSL encryption coding to safeguard all information during the ordering process. We do not keep any credit card numbers on file at any time.
The only time we retain any information is when you become a member of Funkyes.com. This doesn’t include your credit card information though. The information that you share with funkyes.com is never shared with any 3rd party.
Who designs the Slap the Goon gear?
Our T-shirts are designed in house, with many an influence from you. The design ideas and inspiration are born from the international melting pot of Byron Bay and our travels around the world. In one way or another our shirts and designs are woven from the fabric of multicultural society. Whether they make you laugh, get u noticed, or impart a bit of knowledge it’s all about contributing to the quality of lifestyle and a bit of light hearted humour.
We are always looking for design ideas and contributions as it is you and your experiences that provide us with the content for the next classic. So if you like the Goon, share with us your thoughts, ideas and photos.
What if I want to return a product?
That’s cool with us provided you adhere to the guidelines as listed:
• Notification of all returns must be made within 60 days of purchase to be accepted.
• The returned product must be in the exact same condition as when purchased. Unworn and unwashed. This is at the discretion of Slap the Goon.
• Please fill out the return form on the back of your invoice that you received in your delivery.
• Returns will be made for refund only.
• If you received an incorrect item or it has a defect, Slap the Goon will reimburse the cost of shipping. Postage costs for all other returns are the responsibility of the customer
If you have any further questions regarding returns please email us at contact@slapthegoon.com
About our Garments
All our Garments are made with a fashion fit cut in mind. We design in Australia and get manufactured in either Australia or overseas.
How does sizing work with your T-shirts?
Please see the Sizing Chart for all Specs on the different garments.
What are the washing instructions?
We present two sets of washing instructions and let you choose.
Suggestion One:
After use, relax in a hammock between two palmed coconut trees on a tropical island. Then, whilst two attractive enthusiastic locals feed you fruit and hand wash your garment in fresh water and some naturally made soap, you ponder logging on to slapthegoon.com and purchasing your next garment, with similar washing instructions. Remember, let your garment be air dried by the warm summer breeze, before re wearing it to the local beach bar that evening for a night of getting noticed.
Suggestion Two:
Whilst not as alluring as suggestion one, we are required by law and driven by our desire for customer satisfaction to provide the following option.
Machine wash in cold or warm water. Do not tumble dry, especially not whilst wearing. If you must tumble dry remove garment from body and then proceed with low heat. If you are planning on using a dryer you may wish to order a size larger than normal to adjust for shrinkage. See size chart. Air dry is best. Do not iron over print. Whilst shrinkage may occur in dryers Slap the Goon cannot be held responsible.
* Men if excessive shrinkage is affecting your luck with the ladies stop swimming in cold water and remove any stimulants from your lifestyle that may be known to cause the same effect. Good luck.
For those who don’t like washing:
• If traveling, sneak it in with someone else’s wash.
• Don’t wash it until u smell like a pole cat and use the money u saved on washing to buy beer. (or a new shirt)
• Enter and wear it in a Wet T Shirt competition.
• Have someone’s mum or girlfriend wash it for you. Always say thank you!
• Go surfing in it and take a couple of wipeouts. Natures spin cycle. It will also double as sun protection. Remember to rinse in fresh water.
Shrinkage
Just about all our garments are made from 100% cotton. Most garments shrink a half size, (even when they say pre shrunk) depending on the manner in which they are washed and dried.
We always suggest that you measure a shirt that you already have and make a purchase decision from there. If you are going to use a tumble dryer then it is probably a good idea to order a size larger. Purely your decision. It depends on how fitting you want the Tee to be.
Shrinkage will always occur in garments if you tumble dry them. This is especially the case if you leave the garment in the dryer after it has actually dried. Hey, we’ve all done it and pulled out a tee the size of a dinner plate, AND it’s usually your favourite one.
Contact us
Before contacting us, please review our FAQs as a lot of the solutions to your questions will be answered here.
Links
If you would like to link to our site please email us via contact@slapthegoon.com
We will get back in touch with you ASAP.
Affiliates
If you would like to refer people to our site and receive money for each sale that results from traffic you send to us, please contact us about our affiliates program. We will be informing people regularly about this opportunity. Just sign up to our Newsletter and we will be able to keep you informed.
